The easiest way to get the logs file is through the app itself. Just click the ? icon located in the app's side menu and select 'Create logs zip'. A new window will open to show you the location of the created zip file.

Once it's ready, send the zip file to our support team here with a description of the issue that you're experiencing.




If you can't get your logs this way, you can get them manually:


Windows

Overwolf App

  1. Close the Overwolf client
  2. Press Windows key + R OR use the “Find” button
  3. Type in: %localappdata%
  4. Press "Enter"
  5. Enter a folder named “Overwolf”
  6. Inside the Overwolf folder there is the Log folder
  7. Using a program like 7-Zip, Winzip or Winrar (they all have free versions), create a .rar (or .zip) file of the Logs folder


Standalone App

  1. Press Windows key + R OR use the “Find” button
  2. Type in: %AppData%
  3. Press "Enter"
  4. Locate a folder named “CurseForge”
  5. Using a program like 7-Zip, Winzip or Winrar (they all have free versions), create a .rar (or .zip) file of the folder


macOS

  1. Open your Mac Finder
  2. Go to:
    Local user > Library > Application support > CurseForge > Agent > Logs > CurseClient
    And
    Local user > Library > Application support > CurseForge
  3. Send us these folders (you can compress them to a ZIP file if they are too big)
  4. Please add the following file as well: Library > Logs > CurseForge > main.log
  • Can't locate the folders? They may be hidden, so please follow these steps first:
    1. In the Finder's side menu, click the icon that looks like a house icon (if you can't see it, please enable it first through the Finder's preferences)
    2. Open the display function with the key combination “Command” + “J”
    3. Select the option “Show Library Folder” 
    4. Click on "Use as default" so that the folders remain permanently visible


Linux

  1. Open the following folder: Home\library\application support\CurseForge\agent\
  2. Compress the folder named 'logs' to a ZIP file and send it to us