We are excited to have you join us!

At the moment, the app is still in its Beta phase, which means that there are certain issues and bugs that you may be experiencing, but thanks to you and the community of CurseForge, we are now on our way to solving them.
This is a list of the most common ones:

General ▾

  1. CurseForge Account transfer issues 
    Make sure you checked out the account migration flow first. If the issues persists, please contact us with your CurseForge username, Twitch username and email so we can check the issue.
  2. I cannot login with a Twitch account because...
    At the moment that is the only option available, but we are working on additional SSO logins (e.g. Google login, Overwolf, etc.) that will be implemented in the future.
  3. "An exception occurred during a webclient request"
    Try restarting the application. If this persists, it usually indicates a slow internet connection. Try closing other network draining applications, or using the service at another time when the bandwidth is not under heavy load.
  4. Search is not working properly
    We know and we will improve it :) You can see what else we have planned in our Roadmap Board.

Installation ▾

  1. The Overwolf/CurseForge installer does not launch (Windows OS)
    Please make sure to enable the .NET Framework 3.5 feature or download the setup installer instead.
  2. The Overwolf/CurseForge installer does not work properly
    Please make sure that Overwolf is not blocked (and is whitelisted) by your Anti-virus/Firewall. Please visit our Overwolf Installation error article for further details and solutions.

Authors ▾

  1. I created a cool addon for a game that doesn't appear in CurseForge, what can I do?
    That's awesome! Fill out this simple form and if the game allows modding we'll add it to the website (and in some cases support it on the CurseForge app as well). 
  2. My project and files were approved, they appear in the website but not in the app.
    Please make sure you have at least one Release file type and that the project is not set to Experimental. You are also required to tag a mod for at least one modloader (Minecraft), and an addon for at least one game version type (World of Warcraft and other games).
    If you checked and everything was set correctly, open a ticket and we'll help you. 
  3. MacOS - My Project appears in the website when filtering by 'last updated', but not in the app.
    If you zip your projects for submissions using Mac compressing tool, your project will include Mac folders. Your project won't be rejected, but it won't sync to the app. We recommend using other Zipping methods or manually removing 'DS_Store' and '__MACOSX' folders.
  4. I encountered 2FA issues while placing an order in the store/I can't see a confirmation button in the store.
    Please review our 2FA troubleshooting article.
  5. "You do not have permission to access this page" / Upload Files and Images buttons missing
    If you are experiencing a permission issue with managing your project, you or the project owner might need to click 'Refresh permissions' in the member management tab of the project. If you are the Owner of the project, contact our support with your project link and we will help you sort it!

  6. Automated project submission rejection response refers to the ‘Twitch Desktop App’ or contains dead links
    We are aware that there are still automated processes that refer users to fix projects and submissions through the Twitch app or refer to dead links. This is, of course, a mistake, and we will fix all canned answers in the future.

  7. My Serverpack project/update keeps gets rejected
    Serverpacks do not have a standard structure, and so our automated processors might reject your work incorrectly for including .bat files, having a different folder structure or otherwise.
    We are working on improving the processors for serverpacks. In the meantime if you encounter an issue please open a ticket, attach a link to your file on CurseForge for us to review and the rejection message you received.
    Note - we might not be able to approve the file at this time, but this will help us in the future to support serverpacks at your convenience. 

  8. 'There was an error processing your file!' rejection message
    This mostly occurs when the file or one of its sub folders includes a special character. Review your file and remove any non-English or numerical characters and re-submit.

  9. My modpack was rejected because some of the mods incorrectly appear under the 'overrides' folder instead of being referenced in the manifest file
    A workaround is by cutting (Ctrl+X) the 'override' mods into a temporary folder, refreshing the app, and then copying the mods back from the temporary folder. Refresh the app again and export your profile to submit it again into CurseForge.
    Note - this issue is only relevant in case you wish to export and upload the project to CurseForge. The profile can be imported and played without any changes required.

  10. My modpack is getting rejected since it includes files that don't match the Fabric modloader
    We are aware that some modpacks are being rejected for including mod files that support both modloaders (marked as '-', which currently only supports Forge as part of our backend changes).
    We plan on changing this so that neutral tagged projects will support both modloaders in CurseForge and will be available through filtering and 'Add more Content', however we strongly advise authors to mark single modloader project files properly, as this backend change is only relevant for multi-modloader support cases.

  11. Multiple Client Support is not available for WoW
    MultiTOC is coming in the upcoming iterations!
    We now correctly detect addons with more than 1 .toc file in the submitted folder.

    • You can have multiple toc files in the addon .toc, -Classic.toc, -BCC.toc

    • You still need to upload a zip file version for each flavor

    • The zip file for each flavor should have the .toc file contain a relevant interface comment

    While you can still tag each file for multiple instances (BCC/Classic Era/Retail) - The CurseForge app does not yet support uploading a single file for all game flavours.

  12. Addons do not appear in the app when submitting through the API
    This is sometimes caused when the addon was submitted using API.
    You can validate this is the case by searching for the addon using the project ID available in the right info box on the addon's webpage. If you can locate the project but the game version is missing please contact support.
    For Minecraft Modpacks specifically - this can also occur if your modpack included a mod file that was removed from CurseForge.
  13. Kerbal Space Program mods doesn't launch properly (Folder Structure issue)
    CurseForge requires a specific folder structure to properly display and work for the end users. While we will not fail your file for uploading 'incorrectly' - we recommend uploading your files in the following format:
    C:\Kerbal Space Program\GameData\YourModFolderHere
    Emphasis is that you should not include an additional GameData folder inside your submission folder file.
  14. The Text Editors aren't showing the texts as I set them (Description, Change Log, Pages etc.)
    We are aware that the WYSIWYG and Markdown text editor options aren't ideal. We plan on replacing the text editor plugins in the future.
    Some formatting issues are resolved by switching to Markdown and back to WYSIWYG option. 

Minecraft ▾

  1. "Failed to download file" in CurseForge Client / "Error Code 0" errors in Minecraft launcher
    You can fix this using the 'Repair Installation' button - Please read more about this solution.
  2. Trouble launching a custom profile
    If there are incompatibilities in your modpack between mods, or between the modloader and the mods you're trying to run, you can ask for help from the Minecraft community in the official CurseForge Discord Server. Check out our article as well for extra tips!
  3. "Path can only include English letters and numbers" issues 
    This message is incorrectly displayed in cases of connectivity issues. Please open a support ticket.
  4. "Could not verify Minecraft version" error when launching a modpack offline
    The CurseForge app does not support offline play at the moment.
  5. "Java Runtime Environment is missing or out of date"
    Please install or update your Java Runtime version. For more information, please visit here.
  6. No failed import indication 
    We are currently missing an error message for failed imports. Note that only modpacks can be imported, not mods.
  7. Certain mods include incompatible version dependencies (e.g. 1.17 mod that installs a 1.16.5 dependency)
    The mod author needs to re-set the dependency to include the relevant version once it becomes available.
    In the future we plan to indicate this for you.
    As a workaround, if the Modpack doesn't run for you, you might be able to toggle off the specific mods with the issue.
  8. Custom Profile Creation Section Glitches
    We are aware of several UI glitches in the 'Add more content' section, including toggles getting 'stuck' on the top of the screen, certain mods not responding to the toggle and other small performance issues. These will be resolved in the upcoming iterations. 
  9. I need help setting up/running server-packs
    We recommend reaching out to the community or server hosting supplier for help and instructions.
  10. CurseForge App doesn't detect Minecraft Dungeons
    We're currently working on supporting Minecraft Dungeons in our app, expect it in upcoming iterations, however it will only be available for Launcher version (and not Windows Store).
  11. 'Minecraft install directory not found' error
    This error occurs when trying to use the 'Repair installation' function. You should be able to launch the modpack as usual and we will replace this error with a new indicator to show the repair succeeded in future versions.

WoW ▾

  1. Multiple Client Support is not available
    Multi-TOC support is coming in upcoming updates.
  2. My Classic/BCC addons appear as corrupt
    See our guide explains the issue and the workaround.
  3. My addons incorrectly appear as modified
    This has to do with the way we detect your addons and verify them against the server version.
    Note - modified files should still load correctly in-game, you can read more about this here.
  4. Sync feature
    Sync feature is meant for syncing your addons between multiple devices, and not as a backup. You need to be logged in in both devices to use the feature.
    Note - your addon saved variables do not sync.

Other Games ▾

  1. Why can't I find all the games available in the website on the CurseForge Client?
    We are looking to add more game support in the future. This also depends on the games specific modding file structures - not all games allow for mod-manager support.
  2. CurseForge app does not support Microsoft Store games
    These game versions are slightly different in file structure and are not yet supported by Overwolf client which is required for CurseForge. We are working on this.
  3. Stardew Valley cannot be detected (Windows users)
    You will need to download and install SMAPI and then relaunch CurseForge in order for the game to be properly detected. For MacOS users we are working on adding app support for the game.
  4. Kerbal Space Program incorrect file structure
    See authors section.
  5. How do Among Us mods work?

    We wrote an article for this, and most of the mods have specific instructions.

  6. Surviving Mars cannot be detected
    This can happen if you installed the game through Microsoft Store. We are working on a fix!
    *We may have a workaround, please contact us for more information.
  7. My Runes of Magic addon is not appearing in the app
    Please open a ticket and send us a link of your website page for the addon.

If you wish to report an issue that is not listed here, please open a ticket describing the issue in as much detail as you can (including logs and relevant screenshots). Otherwise, you can report the issue or share your general feedback in the CurseForge Ideas site.

Thank you for your understanding and contribution to the new CurseForge app :)
Overwolf Support