We are excited to have you join us!

At the moment, the app is still in its Beta phase, which means that there are certain issues and bugs that you may be experiencing, but thanks to you and the community of CurseForge, we are now on our way to solving them.
This is a list of the most common ones:

General ▾

  1. CurseForge Account transfer issues 
    Make sure you checked out the account migration flow first. If the issues persists, please contact us with your CurseForge username, Twitch username and email so we can check the issue.
  2. I cannot login with a Twitch account because...
    At the moment that is the only option available, but we are working on additional SSO logins (e.g. Google login, Overwolf, etc.) that will be implemented in the future.
  3. "An exception occurred during a webclient request"
    Try restarting the application. If this persists, it usually indicates a slow internet connection. Try closing other network draining applications, or using the service at another time when the bandwidth is not under heavy load.
  4. App appears blank/Graphics are off-colour and pixelated
    You might be experiencing a hardware acceleration issue. We have a guide about this here.
  5. Missing language/translations
    The localization feature will be added later this year.
  6. Search is not working properly
    We know and we will improve it soon :)

Installation ▾

  1. The Overwolf/CurseForge installer does not launch (Windows OS)
    Please make sure to enable the .NET Framework 3.5 feature or download the setup installer instead.
  2. The Overwolf/CurseForge installer does not work properly
    Please make sure that Overwolf is not blocked (and is whitelisted) by your Anti-virus/Firewall. Please visit our Overwolf Installation error article for further details and solutions.

Authors ▾

  1. 2FA Troubleshooting.
    Please review our 2FA troubleshooting article.
  2. I didn't receive my PayPal payment!
    You can read more about payments here.
    If your payment did not come through for more than 45 days, open a ticket with us and include your 'order placed #' for us to reference.
  3. Alpha, Beta and Experimental Files do not appear in search (website and app)
    This is not an error - you must have at least one approved Release file for the project to appear in the website and app search. You can read more about File Types here.
  4. Project Logos appear in the 'Screenshots' section

    We are working on a fix.

  5. "You do not have permission to access this page" / Upload Files and Images buttons missing
    If you are experiencing a permission issue with managing your project, you or the project owner might need to click 'Refresh permissions' in the member management tab of the project. If you are the Owner of the project, contact our support with your project link and we will help you sort it!

  6. Automated project submission rejection response refers to the ‘Twitch Desktop App’ or contains dead links
    We are aware that there are still automated processes that refer users to fix projects and submissions through the Twitch app or refer to dead links. This is, of course, a mistake, and we will fix all canned answers in the future.

  7. My modpack was rejected because some of the mods incorrectly appear under the 'overrides' folder instead of being referenced in the manifest file.

    We are working on a new feature to reduce this error!
    In the meantime, A workaround is by cutting (Ctrl+X) the 'override' mods into a temporary folder, refreshing the app, and then copying the mods back from the temporary folder. Refresh the app again and export your profile to submit it again into CurseForge.

    Note - this issue is only relevant in case you wish to export and upload the project. The profile can be imported and played without any changes required.

  8. Manually Triggering the Auto-Packager
    We are working on fixing it.

    In the meanwhile, to manually trigger the packager into activating for your project: the webhooks normally used for external repositories on e.g. GitHub (see Automatic Packaging article). Doing a POST request to that URL (https://www.curseforge.com/api/projects/{projectID}/package?token={token}) will also work for projects using a repository on Curseforge. You should be able to do such a request using e.g. CURL (curl -X POST -d '' 'https://www.curseforge.com/api/projects/{projectID}/package?token={token}') projectID is the numerical ID that is displayed on your project's CurseForge page in the top-right box token is a valid API token you can create under https://www.curseforge.com/account/api-tokens

  9. Serverpacks are auto-rejected
    Batch files are not allowed in serverpacks, make sure you do not include such a file when submitting! If you encounter other rejection issues, open a ticket and share the rejection reason in your description.

  10. My file was rejected with a message 'Stuck in processing, please contact support'
    This happens when the file-data is logged, but the file did not upload correctly, and can occur when there are server issues. Please open a ticket and mention the specific file name that prompted the message within the project.

  11. MacOS - My file was rejected since it contained blacklisted files - what does this mean?
    The default Mac compressor ("Archive") creates an additional folder '__macosx', and an additional file '.ds_store', both of which are picked up by the processor and rejected. Please use an alternative 3rd party program to compress and zip.

  12. I didn't receive a tax statement from Overwolf
    Following local tax requirements (Overwolf HQ is located in Israel), CurseForge does not provide tax statements or declarations (and does not require filling in a tax form).

Minecraft ▾

  1. "Failed to download file"/ "Error Code 0" errors
    You can fix this using the 'Repair Installation' button - Please read more about this solution.
  2. Nothing happens when trying to launch a modpack / CMD configuration may be causing issues

    Please try these solutions. We also recommend checking in the project page on the website if there is a known issue for the specific modpack you're trying to run.

  3. "The specified path, file name... or both are too long" error 
    We are working on a fix!
    As a workaround solution please change your modding directory and make sure not to choose a folder located under your OneDrive directory.
  4. "Path can only include English letters and numbers" issues 
    Currently, only English letters and numbers can be used in the modding folder's path. Please try changing your modding folder to a different folder that doesn't use any special characters.
    Additionally, this message is incorrectly displayed in cases of connectivity issues. We will soon implement the correct error message.
  5. Trouble launching a custom profile
    If there are incompatibilities in your modpack between mods, or between the modloader and the mods you're trying to run, you can ask for help from the Minecraft community in the official CurseForge Discord Server. Check out our article as well for extra tips!
  6. "Could not verify Minecraft version" error when launching a modpack offline
    The CurseForge app does not support offline play at the moment.
  7. "Java Runtime Environment is missing or out of date"
    Please install or update your Java Runtime version. For more information, please visit here.
  8. No failed import indication 
    We are currently missing an error message for failed imports. Note that only modpacks can be imported, not mods!

WoW ▾

  1. WoW Classic The Burning Crusade does not appear in the app
    This game version is still in beta and interferes with the Classic Beta instance. We will support TBC later on in the app, in the meanwhile you can use the CurseForge website.
  2. Updates for addons don't appear properly
    We have successfully identified the issue and are have improved our server infrastructure to deliver faster syncs to the client and better reliability.
  3. Packager not working
    This includes both the SVN-Repos and Git. We are also aware of committing errors.
    We are looking into this and will update when we have resolved this issue.
    For authors - look under the Authors segment in this page for a manual workaround.
  4. Sync feature
    Sync feature is meant for syncing your addons between multiple devices, and not as a backup. You need to be logged in in both devices to use the feature.
    Note - your addon saved variables do not sync.

Other Games ▾

  1. Why can't I find all the games available in the website on the CurseForge Client?
    We are looking to add more game support in the future. This also depends on the games specific modding file structures - not all games allow for mod-manager support.
  2. Stardew Valley cannot be detected
    You will need to download and install SMAPI and then relaunch CurseForge in order for the game to be properly detected.
  3. Kerbal Space Program cannot be detected
    This can happen if you installed the game through Steam. We are working on a fix!
  4. Kerbal Space Program incorrect file structure
    GameData folder is currently incorrectly generated, we are working on this.
  5. How do Among Us mods work?

    We wrote an article for this, and most of the mods have specific instructions.

  6. Among Us mods stopped working 
    There is a new game version out and available which is using a new Unity engine version. Some authors have updated their mods and you will need to update them as well, however some mods (specifically texture packs) might not port to the new version.

  7. Surviving Mars cannot be detected
    This can happen if you installed the game through Microsoft Store. We are working on a fix!
    *We may have a workaround, please contact us for more information.

If you wish to report an issue that is not listed here, please open a ticket describing the issue in as much detail as you can (including logs and relevant screenshots). Otherwise, you can report the issue or share your general feedback in the CurseForge Ideas site.

Thank you for your understanding and contribution to the new CurseForge app :)
Overwolf Support